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Art of ListeningLeadership

The Difficult Art of Listening

“I’m not satisfied with how well I help when someone comes to me for counsel.” “When the other person is sharing their trouble, are you thinking of how to answer?” “Yes.” “That’s your problem.” I went on to explain to the young intern who had come to me that his…
July 6, 2018
Better ListenerLeadership

4 Simple Tips on How to Be a Better Listener

In my previous article, “The Art of Listening,” I noted that while listening well can be difficult, it is not complex. The difficulty lies more in our motivation and assumptions. The nuts and bolts are few, and assembly is much simpler than putting together an IKEA bookshelf. 1. Give signals…
May 31, 2018