From Common Ground, January, 1990
1. When you are with people, be aware of their likes and dislikes.
2. Remember friend's birthdays and anniversaries.
3. Take interest in and cultivate relationships with your friend's children.
4. Become need sensitive
5. Keep in touch by phone.
6. Express what you like about your relationship with another person.
7. Serve your friends in thoughtful, unexpected ways.