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Serious Faults

Bits & Pieces, January 5, 1995, pp. 22-23

A research organization asked several thousand people, "What are the most serious faults of executives in dealing with their associates and subordinates?"

The fault cited most often, as the following list shows, was failure to see the other person's point of view. It was mentioned nearly twice as often as the next one.

Failure to see the other person's point of view

68%

Failure to show appreciation or give credit

36%

Failure to size up employees correctly

34%

Lack of leadership

24%

Lack of frankness and sincerity

19%

Arbitrariness

17%

Arrogance

17%

Failure to delegate authority

17%

Indecision

15%

Bias and letting emotions rule

15%

Miscellaneous, including lack of courtesy, sarcasm, jealousy, nervousness, losing of temper, etc

21%