Donna Paciullo, in Reader's Digest
In my search for an assistant, I had narrowed the applicants to two women. One had more experience; the other was more personable. I headed for my boss's office, still undecided. Realizing I needed help, he produced a quarter, saying, "Heads, It's experience. Tails, it's personality." He flipped the quarter into the air and then asked, "Quick! What are you thinking?" "Tails," I blurted. It was true. I had been wishing it would come up tails. The quarter landed in his palm and without looking at it, he said, "Call Personnel with your executive decision."